Delivery Time Frames and Instructions
We use Australia Post to deliver our wine across the country. Our delivery turnaround time ranges from 2 days to 10 days depending on your location. We process orders Monday to Friday and endeavour to ship the same day or the following day from when we receive your order.
You can specify delivery instructions in the shipping comments field during the checkout process. While we will apply your instructions to the address label we cannot take responsibility if the instructions are not correctly followed by Australia Post during the delivery process - but will be happy to resolve any issues that may arise from this. Please don't direct us to leave your wine somewhere unless the area it will be left is secure and will not expose the bottles to excessive heat or direct sunlight, as these two factors have the potential to compromise the quality of the wine. We are happy to deliver to PO Boxes and business addresses - please specify the company name if delivering to a business address.
We are happy to hold wine here in our warehouse for any length of time you would like to specify before sending it out to you - you can place these instructions in the shipping comments field during the checkout.
If you are buying wine as a gift for another person, please include the recipient's name in the delivery address or shipping comments - we are also happy to enclose a card with a message that you can include in the shipping comments field.